TERMS & CONDITIONS

Check-in/Check-out Policies


This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM
Check-Out:  11:00 AM

Property and Cancellation Policies :
Full Charge – If canceled within 3 days of arrival

 

Identification & Guest Limit

  • You are required to produce a valid travel or identification document upon check-in. In case of failure to produce such documents, we reserve the rights to reject service, and last-minute cancellation charges shall apply.
  • We do not accept children 6 years old and below in our dormitory rooms to maintain the environment of a hostel.
  • We reserve the right to reject service to any unsuitable guests to preserve a tourist-and backpacker-friendly atmosphere.
  • All deposits and monies paid will not be returned in the event of fraudulent cases. If you wish to stay with us, please email us directly

Amendment & Cancellation Policies

  • In case of changes to your booking schedule such as arrival/departure date, please inform us at least 7 days before the check-in date and time (calculated from the default check in time of 3:00pm Singapore time GMT+8) to avoid cancellation charges.
  • You may cancel your reservation without any penalty up to 7 days before the check-in date and time.
  • For cancellation within 7 days before check in date and time, full payment will be charged to your credit card.
  • No-show is considered as last-minute cancellation.
  • We are not responsible for cancellations or modified reservations due to booking input errors and charges will be as per our cancellation policy. 

Check-in & Check-out

  • Check-in time is from 3:00 pm local time onwards. Early check-in is subject to the availability of beds and cannot be guaranteed.
  • Check-out time is 12:00pm local time latest. 

Payment

  • Full payment by cash or credit card is required upon check-in.

Facilities & Amenities

  • Our dorms are air-conditioned throughout the night and ventilated with fans during the day (10am to 4pm).
  • Please inform our reception should you prefer the air-conditioning to be switched on. 
  • We have no en-suite toilets/showers. All our facilities are shared. 
  • For your convenience, you may purchase adaptors ($2.50) and locks for ($4.50). 

Group Bookings·

  • For groups of 8 or more people, please email us for bookings and savings. 

Security & Liabilities

  • We are not responsible for the death, sickness or injury to any guest or for the loss, theft or damage to any guest’s property however sustained or caused.
  • Guests are responsible for ensuring the safety of their own belongings at all times.
  • Guests are responsible for any loss or damage caused to our property.